Problems & Bug Reports

Enter a basic description of your problem. If you see it listed already, be sure to read the comments. You will be able to add more info in the next step. NOTE: For bug reports, please send as much information as possible – any error messages, what happened exactly, and details about your system (browser type/version, operating system, Java/Flash versions, etc.). We can’t help you without that information!

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    1. I want to embed my talk group on a blog or website

      It seems to share a talkgroup on the web, I need to send/link users to the voxopop site. An embed option for the talkgroup seems like a missing piece here. Or maybe I am just missing it? Even if it was just an embeddable player, that would be something. Ideally, the ability to participate in the conversation from anywhere on the web would be amazing.

      41 votes
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        planned  ·  voxopopAdminvoxopop (Admin, Voxopop) responded

        I do plan on implemeting this functionality (embedding Voxopop talkgroups/discussions on websites) at some stage, but probably not any time soon unfortunately. I’m the only developer behind Voxopop, and am currently busy with some other projects.
        I will get around to it at some point though! It’s something I’ve really been wanting to do :)

      • add new discussion zone

        I don't know how to create a new discussion zon on my talkgroup.

        33 votes
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        • recording doesn't upload

          I was able to record my message, but it takes ages uploading and does'n show any advance in the process

          28 votes
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          • add a new zone

            I already find out that not possible to add a new zone to a talkgroup wich already is created.
            This is really a pity, but it's very usefull to add new thema's to a talkgroup.
            Could you PLEASE find a solution for this?
            Thank you in advance!!!
            Regards,
            Fernanda Martino (SpaanIt Parla!)

            20 votes
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            • 17 votes
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                under review  ·  voxopopAdminvoxopop (Admin, Voxopop) responded

                One possible cause of this problem is if your computer’s system date is set to the Thai year. If so, the Java-based recorder won’t work. We’re looking into fixing this, but until then you can try changing your computer’s date to 2009 when using Voxopop.

              • Ubuntu problem

                I am running Ubuntu 9.10, 64 bit.
                latest java, when i try to load the recorder at first it loads to 98% then tells me there is a java error.
                I looked for the java mp3 file, and it has a MAC extension, this is wrong surely?
                Can you help me?

                12 votes
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                  Unfortunately, Voxopop doesn’t support Linux-based operating systems (like Ubuntu). The java component only works on Windows and Mac computers.
                  Sorry!

                • Is there any way to upload a mp3 file to a Talkgroup?

                  We reverted to using an mp3 recorder when we couldn't get access to PC room and would like to add mp3 file to the Discussion. Is there a way to do this?

                  10 votes
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                  • Add/Edit Zones

                    When I go back to edit my talkgroup settings, I can't seem to see the box for adding/changing my 'zones' - why not?

                    9 votes
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                    • 7 votes
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                      • listen discussion voices

                        i am unable to listen discussion voices.

                        7 votes
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                        • 7 votes
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                            I need a bit more information in order to find out what’s going on. Do you see an error message? Do you see the button that says “Select Image”? What is the type and size of the image you are trying to upload?

                          • voice recorder doesn't work

                            I'm teaching an online class and my students report that after accepting the Applet, the recorder never loads. I have confirmed this. I have used Voxopop for a long time and know I have all needed resources on my computer. Please check the functioning of the Voice Recorder and let me know what's up. I want students (teachers in training) to use your site!

                            6 votes
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                            • "Watchlist" indicator on the Discussion page can't deselect.

                              Can't uncheck/deselect "Watchlist" indicator on the Discussion page. I click it nothing changes.

                              6 votes
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                              • problems with uploading

                                I can record my message, which is 45 seconds long, but when I push save message, it does not upload at all. Nothing is happening. I have already renew Java and uninstaled it and instaled it again. Also I have already instaled flash. I was trying to do it with several browsers and on 2 computers. Nothing helps
                                waiting for an answer
                                thank you

                                6 votes
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                                • Romanian diacritical signs

                                  Thank you vey much for your reply relating to Romanian diacritical signs. We have 5 diacritical signs: â ă î ş ţ ; Â Ă Î Ş Ţ . After I save a message on your site are displayed only these: â î and their capital letters.
                                  Hope I understood what you asked me.

                                  Thank you very much. :-)

                                  6 votes
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                                  • forgot my password enter right email don´t get it

                                    I forgot my password and I entered the email I entered when I signed it up, but I don´t get any answer from the server. Can you help me please? My username is monicaflores and my email is mmflores@uncg.edu

                                    5 votes
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                                    • I want to admin the private talkgoups I have created

                                      It would be nice to be able to check the new messages people record for any discussion in the talkgroups you created and decide whether you want to publish them or not. This would be particularly useful when you are working with students.

                                      Thus, I'd be an administrator of the talkgroup and the students just members of the talkgroup.

                                      5 votes
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                                      • 5 votes
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                                        • doesn't upload

                                          i was able to record my message, say i need a java , but i donwload , but not upload a message

                                          4 votes
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                                          • I type in my username and pasword correct but I can never log in.

                                            No, I'm not using the wrong password neither the wrong username.

                                            4 votes
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